Dhanji Assured Fulfillment
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Multiple Quality Checks-2

FAQ – Everything you need to know about Dhanji  Assured Policy:             

What is Dhanji Assured?             

Dhanji Assured is an inclusive customer-centric guarantee from Dhanji focused on two deliverables: quality and speed. Dhanji Assured products are verified, packed with care, and dispatched safely. Customers shopping on the Dhanji platform will now be able to clearly identify eligible products by a ‘Dhanji Assured’ badge.              

How will Dhanji Assured benefit customers?              

Customers shopping on the Dhanji platform will see products identified by a ‘Dhanji Assured’ badge. This badge identifies high quality products that have passed six rigorous quality checks. They are packed to specifications, and dispatched safely for speedy delivery. Dhanji Assured products of a value greater than ₹5000 will be shipped absolutely free of charge.             

Are all products eligible for a Dhanji Assured badge?             

A Dhanji Assured badge is not an entitlement or a privilege. Neither is it available to select customers. The Dhanji Assured badge is accorded by an algorithm, developed by Dhanji data scientists, which computes key product and seller metrics along with stringent quality parameters. Only select products from Dhanji’s most trusted and reliable sellers qualify for a badge. A product is eligible to earn the Dhanji Assured badge only if it passes extensive checks on product quality as well as availability of faster shipping.              

Should customers pay a fee to avail of Dhanji Assured?             

Not at all. Dhanji Assured is an inclusive and buyer-friendly program that does not discriminate among customers. This is not a club or a subscription plan. Customers can avail of these advantages without having to register for any subscription plans.             

How does a product earn the Dhanji Assured badge?             

In order to earn a Dhanji Assured badge, a product undergoes stringent tests for critical quality parameters. Following are some of the parameters:              

  • Multiple quality checks             

Dhanji Assured products undergo six quality checks at every stage from storage to packaging. These quality checks ensure that all customers, irrespective of where they are shopping from, are served only the highest quality of products with the most reliable delivery.              

  • Transit-safe packaging             

With Dhanji Assured, products are packed in accordance with Dhanji’s stringent packaging guidelines, using the most suitable materials to endure the hardest transit. When you receive your order, it will be as pristine as it was when it left the warehouse.              

  • Stringent seller guidelines             

Dhanji Assured requires sellers to adhere to exacting quality standards at all levels of the process.              

  • Fast and free shipping*             

All of products will be shipped within 2-4 days. *Orders of value greater than ₹5000 are shipped to you absolutely free of charge.             

Why is Dhanji Assured good for India?             

Dhanji, being a home-grown pioneer of e-commerce in India, has a deep understanding of the Indian customer’s needs. This understanding is founded on nearly a decade of research and first-mover experience. It lies at the core of Dhanji’s path-breaking business decisions, which have transformed e-commerce and had a positive impact on the lives of millions of Indians.             

Remember when Dhanji introduced Cash on Delivery as a payment method? It encouraged millions of Indians across India to place their trust in e-commerce. If imitation is the sincerest form of flattery, it showed. This game-changing step was quickly adopted by other e-commerce players in the market.             

More recently, in order to make quality products more affordable to Indians and enable them to fulfill their wishes without having to wait, Dhanji introduced No Cost EMI, a revolutionary payment model that has seen overwhelming adoption. In months to come, Dhanji will roll out more customer-friendly measures aimed at making e-commerce transactions secure, affordable and convenient.             

Customers will be able to filter Dhanji Assured products while shopping on Dhanji. This selection will increase with time as more and more products earn the badge as they pass the required quality and delivery assurances.             

Dhanji Assured will transform the way India shops by fulfilling the wishes of online shoppers with a degree of quality assurance like never before, honoring our commitment to making high quality products available and affordable to customers in India. Customers shopping on the Dhanji desktop site, mobile site and mobile app will have access to product selections of the highest quality and within 2-4 days of delivery time.